- Authors : Effie Seiberg and Alasdair Stuart
PseudoPod 672: In Regards to Your Concerns About Your ScareBnB Experience and The Halloween Parade is a PseudoPod original.
Effie Seiberg: "As a card-carrying wuss, this is the first horror-eque piece I've ever written. This story finally lets me say that my work can be found in every single Escape Artists podcast, which is very exciting because I'm a wuss when it comes to horror and never thought this day would come. Perhaps the scariest part, to me, is how we have a culture where it's somehow ok to treat customer service folks like trash even when they're not responsible for whatever mishaps you experienced."
In Regards to Your Concerns About Your ScareBnB Experience
by Effie Seiberg
Dear Mrs. Axelthorpe,
I’m so sorry to hear your family had a negative experience at our ScareBnB. While we aim to provide an atmosphere of family-friendly spooky overnight fun, I see that with your family’s unique experience we’ve missed the mark.
You’re right, the blood dripping down the stairs to the abandoned attic was a slipping hazard. However, we did have signs clearly stating that guests should not go up the abandoned attic stairs for precisely this reason. You’ll be glad to know that the stains will eventually come out of your family’s clothes with a little bit of bleach, but unfortunately the curse we use to keep the bloodflow going is non-removable, and your clothing will continue to drip.
After their arrival into the (closed off) attic, I understand that your children were distressed by the sounds of our attic ghost. However, after reviewing the logs and interviewing the performer on shift, Alex of the Screeching Chains, it appears that the upsetting sounds were of Alex weeping after your offspring doused him in several cans of WD-40 and tried to set him on fire. We encourage our performers to stay in character and will send him an appropriate reprimand once he’s out of the hospital.
While most of our guests are delighted by the Hallway of Knives And Very Pointy Pendulums, I am disappointed that we did not meet your requirements for entertainment. That said, after our staff put out Alex’s fire, they asked your children not to climb up the pendulums several times, as their weight would throw off the delicate balance of blade choreography. Despite this, they persisted on clambering all over the apparatus, which as a result disconnected and flew across the hall, decapitating our Haunted Knight. I understand your children were dissatisfied when they found the Haunted Knight staggering around looking for his head amusing rather than scary. For this I also apologize. (You might be interested to know that the Haunted Knight will also make a full recovery after another few rounds of ectoplasm transfusion.)
I would also like to assure you that yes, all of our bats, rats, and tarantulas have all been vaccinated. While I’m deeply sorry that your wife was bitten, the critters only nip when provoked. I understand that setting the castle’s tapestries on fire has a way of spooking them.
In regards to the tapestries, they are enchanted to show the current guests’ greatest fears. While I’m certain it’s unsettling to have your own image appear in magic needlepoint, unfortunately I am not able to determine who in your family is terrified of you. That said, we are grateful that you only burned the tapestries in the North Wing, as the South Wing’s tapestries contain the threaded souls of the damned and we do not want them getting out.
Finally, I understand that while you were asked to leave the house for the firefighters to do their work, your family wandered into the nearby (closed) graveyard. Unfortunately as this was merely the local graveyard and not part of the ScareBnB experience, we cannot be held responsible for your experiences there. That said, yes, it can be disappointing that the graves were only for the dead, and not the undead, and I understand your children’s frustration that their desecration did not yield more fruitful results. I can also understand your consternation at the arrival of the local pitchfork-wielding mob.
I’m sorry that this caused you to exit the premises, and you were not able to avail yourselves of our full overnight experience, complete with fully-locking coffins lined with the finest rotting shrouds.
For all of these, I’d like to assure you that your recent visit has been comped, and per local regulations, we’ve notified the police.
Mr. Swamppe, Director of ScareBnB Customer Service and volunteer firefighter
PS—While we are not able to offer you a discount on your next stay with us, as your account has been disabled, please instead accept these $50 gift certificates for each of our top competitors.
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